What Nordstrom Taught Me About Finding the Right Real Estate Agent
I spent years in leadership at Nordstrom before I ever sold a home. What that experience gave me wasn't a sales technique. It was a standard.
Nordstrom's reputation wasn't built on having the best inventory. It was built on the quality of the relationship between the salesperson and the client — on the idea that a genuinely great shopping experience isn't accidental. It comes from someone who prepared, who listened, who took personal responsibility for the outcome.
I carried that standard into real estate. And I carried it into what I do now — which is finding the right agent for people who are moving somewhere new.
The agents I recommend aren't just competent. They've been evaluated the way I was trained to evaluate a great sales professional: Do they prepare? Do they listen? Do they take ownership of the client experience, or do they just process transactions?
Those aren't qualities that show up in a Zillow profile.
When I connect you with an agent, I've already asked those questions on your behalf. What you receive is an introduction that was earned, not just generated.
That's the standard. I don't know how to operate at a lower one.
John Voirol | John’s Agents | Find My Agent
